Frequently Asked Questions (FAQ)
1. How do I place an order?
Placing an order at S&B Fashion is simple and secure. Browse our online fashion collections, select your preferred size and color, and click “Add to Cart.” When you’re ready, proceed to checkout and follow the secure payment steps to complete your purchase.
2. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure Shopify Payments. All transactions are encrypted and processed through trusted payment providers to ensure your security.
3. Can I modify or cancel my order?
Yes. Orders can be modified or canceled within 24 hours of being placed. Please contact us as soon as possible at:
Include your order number for faster assistance.
4. What are your delivery times?
We offer reliable worldwide shipping.
Estimated delivery times:
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Processing time: 1–2 business days
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Shipping time: 3–7 business days (depending on destination)
Delivery times may vary based on your location. For full details, please visit our Shipping Policy page.
5. Do you ship internationally?
Yes. S&B Fashion ships worldwide. If your location is considered a remote delivery area, we will contact you promptly to provide updated shipping information or alternative solutions.
6. What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery for unused, unwashed items in their original condition and packaging.
For complete details and eligibility requirements, please review our Return and Refund Policy.
7. How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package until it reaches your delivery address.
8. What if my size or color is out of stock?
If your preferred size or color is unavailable, please contact us at:
Our support team will help you find an alternative product or notify you when the item becomes available again.
9. How can I contact customer service?
You can reach our customer support team anytime at:
We typically respond within 24–48 business hours, Monday through Friday.
10. Do you offer discounts or promotions?
Yes. We regularly offer exclusive promotions and seasonal discounts. Subscribe to our newsletter to receive:
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10% off your first order
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Early access to new arrivals
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Exclusive online offers
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