Shipping policy
At S&B Fashion Store, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below for full details on order processing and delivery.
1. Order Processing
All products are made to order, and production begins after your order is placed.
- Order Cut-Off Time: 2:00 PM (CET)
- Orders placed before the cut-off time are processed the same business day
- Orders placed after the cut-off time will be processed on the next business day
- Processing Time: 1–2 business days (Monday to Friday)
2. Shipping & Delivery Time
- Transit Time: 3–5 business days (Monday to Friday)
- Estimated Delivery Time: 4–7 business days (depending on destination within the USA or international shipping routes)
Please note that delivery times are estimates and may vary depending on the shipping carrier and external factors.
3. Shipping Costs
We offer flat-rate shipping.
The shipping cost will be calculated and clearly displayed at checkout before you complete your order.
4. Shipping Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Carrier delays
- Public holidays
- Weather conditions
- Customs or logistical disruptions
We appreciate your understanding in such situations.
5. Lost or Damaged Packages
If your order is lost, delayed significantly, or arrives damaged, please contact us within 48 hours of delivery:
📧 Email: contact@sandbiofashions.com
Please include:
- Order number
- Photos (if the item is damaged)
We will investigate the issue and provide a suitable resolution as quickly as possible.
6. Contact Information
If you have any questions about shipping or your order, please contact us:
📧 Email: contact@sandbiofashions.com
📞 Phone: (216) 483-7810
7. Business Information
S&B Fashion Store
444 Alaska Avenue, Suite CMT936
Torrance, CA 90503
USA
USD
EUR